TOOL / SCOPESolution scope builderChoose general categories only. Do not enter company, system, customer, or project data.Technology areacloud filessecurity baselineCRMautomationAI-assisted workflowFirst outcomereduce duplicate workimprove access controlmake records easier to findimprove recoverymake a handoff observableHighest impactinternal workflowcustomer communicationmoney or access changecustomer or employee decisionAccountable ownernot namednamed and availableBuild the scope note